Privacy Policy - Mintvideochat

Privacy Policy – Mintvideochat

Last updated: 21.10.2026

Website: https://mintvideochat.com/

Terms of Use: https://mintvideochat.com/legals/terms

Introduction

This is the Privacy Policy of AURAMIN LTD and its various and future versions, including the Mintvideochat web version and "Mintvideochat go" (collectively, "Mintvideochat", "us", "we" or "our"). It is incorporated into and subject to our Terms of Use, which can be found at https://mintvideochat.com/legals/terms. In this Privacy Policy, we refer to our products and services as the "Service". Please read on to learn more about our data handling practices. Your use of the Service signifies that you agree with the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, do not use the Service.

Information We Collect

When you install the Service on your device and register with Mintvideochat, personally identifiable information about you may be collected during the download and registration process. To register with Mintvideochat, you are required to provide your mobile phone number or email address, city location, gender and name, depending on the device(s) you use to access the Service. You may also provide additional personally identifiable information, but this is optional. When you log in using your Facebook account, we may collect additional information you make available to us (see "Your User Profile" below).

In addition, when you install the Service on your device and register with Mintvideochat, you may be asked to allow us access to your address book. If you consent, we will have access to contact information in your address book on the devices you use for the Service (names, numbers, emails and Facebook IDs, but not notes or other personal information in your address book), and we will store it on our servers and use it to help you use the Service, for example by synchronizing your Mintvideochat contacts across different devices. If you do not want Mintvideochat to store this information, you may opt out at any time through your account settings in the Mintvideochat application. However, we may not be able to offer some features that require this information.

Mintvideochat may also collect non-personally identifiable information, such as certain profile information including country of residence and preferences. In addition, Mintvideochat may collect and store information about your and others' usage of and interaction with the Service and our websites, including matches, number of matches made by members, match durations, text messages, usage by geography, device and connection information, IP address, device capability, bandwidth, page view statistics, network type and traffic to and from our websites.

Messages and other communications you send through the Mintvideochat application are stored on our servers in order to provide the Service. Recording, screenshotting, copying or sharing any content of other users or Content Creators, whether on or outside the Platform, is strictly prohibited and results in a permanent ban. You may request the removal of any content depicting you under our Takedown and Appeal Procedure below.

Mintvideochat may collect content you create on the Service, such as profile photos and comments, in order to provide and moderate the Service. Such content is never shared with third-party services without your explicit consent.

To complete a purchase on the Mintvideochat item shop, you will be asked to provide your payment information, including your credit card number, card expiration date, CVV code and billing address. Your payment information is transmitted securely and directly to a third-party payment provider in order to process and fulfil your purchase. Mintvideochat does not process or store your full payment card information. However, we may store other information about your purchases made on the Service, which may include the merchant's name, the date, time and amount of the transaction, and other behavioural information.

We also collect error-reporting information if the Service crashes or stops responding, so that we can investigate the error and improve the stability of the Service in future releases. In general, these reports do not contain personally identifiable information, or contain it only incidentally. As part of these error reports, we receive information about the type and version of your device, the device identifier, the time the error occurred, the feature being used and the state of the application when the error occurred. We do not use this information for any purpose other than investigating and fixing the error.

Sharing of Your Information

We will not rent or sell your information to third parties (or to the group of companies of which Mintvideochat is a part) without your consent, except as described in this Policy.

Parties with whom we may share your information:

•⁠ ⁠We may share User Content and your information (including, but not limited to, information from cookies, log files, device identifiers, location data and usage data) with businesses that are legally part of the same group of companies as Mintvideochat, or that become part of that group ("Affiliates"). Affiliates may use this information to help provide, understand and improve the Service (including by providing analytics) and their own services. Affiliates will honour the choices you make about who can see your content.

•⁠ ⁠We may also share your information, as well as information from tools such as cookies, log files, device identifiers and location data, with third-party organisations that help us provide the Service to you ("Service Providers"). Service Providers will be given access to your information only as reasonably necessary to provide the Service and under reasonable confidentiality terms.

•⁠ ⁠We may share aggregate or anonymous information with third parties, including advertisers and investors. For example, we may tell our advertisers the number of users our app receives. This information does not contain any personally identifiable information.

•⁠ ⁠We may remove parts of data that can identify you and share anonymised data with other parties. We may also combine your information with other information in a way that it is no longer associated with you, and share that aggregated information.

Content you share on the Service:

•⁠ ⁠Content you share during a private session is visible only to the user you are connected with and is not made public. Re-sharing any content of other users is strictly prohibited.

•⁠ ⁠If you delete content you created on the Service, or request the removal of content depicting you, we will remove it from the Service. Copies may remain in secure backups for a limited period before permanent deletion, and are not accessible to other users.

How We Use the Information We Collect

We use or may disclose your personal information only as follows:

•⁠ ⁠To verify your identity and age;

•⁠ ⁠To connect you with others as enabled by the Service;

•⁠ ⁠To share your Profile with others on the Service;

•⁠ ⁠To allow your use of certain features of the Service that may be offered from time to time (such as Premium Services; see our Terms of Use);

•⁠ ⁠To show you the names of persons you communicate with, and to show your name to persons you communicate with on the Service;

•⁠ ⁠To deliver administrative notices, alerts and communications relevant to your use of the Service;

•⁠ ⁠To provide you with relevant content that you requested, using information you allow us to collect or that you provide to a social media provider with which your Mintvideochat account is connected;

•⁠ ⁠To contact you via email, SMS or otherwise to inform you about new products, services or promotions offered by Mintvideochat;

•⁠ ⁠For internal operations, including troubleshooting, data analysis, testing, research, improvements to the Service, and detecting and protecting against errors, fraud or other illegal activity;

•⁠ ⁠For content moderation and the safety of users, including the detection and reporting of illegal content;

•⁠ ⁠When we have a good-faith belief that the law, any legal process, law enforcement, national security or an issue of public importance requires disclosure;

•⁠ ⁠To protect and defend our rights or property (including to enforce our Terms of Use and other agreements); or

•⁠ ⁠In connection with a corporate transaction involving Mintvideochat, such as the purchase or sale of a business unit, an acquisition, merger, sale of assets or other similar event.

Your User Profile

The information you enter into your user profile (your "Profile") may be shared with your Mintvideochat contacts. You control your Profile and can access and modify it from the Mintvideochat application at any time. If you register with Mintvideochat using your Facebook account (e.g. Facebook Connect), we may store your Facebook ID and corresponding token on our servers and, with your express consent, we may access and collect certain information you make available on Facebook (for example, your first and last names, email address, profile picture, friend lists and birthday). Your Profile is available to other users of the Service who are connected to you on Mintvideochat. In addition, unless you opt out (which you may do at any time in the Mintvideochat application), your Profile is discoverable by other Mintvideochat users, including, for example, in contact listings that show your proximity to other users. You may also block any Mintvideochat user in your contact list from discovering your Profile at any time. Mintvideochat may pre-populate your Profile with certain information, such as your name and Facebook profile picture, if you or your friends have logged on to the Service using Facebook.

Data Access and Removal

You can always control what information you choose to share with us on the Service. To do so, you can change your settings in the Service or on your mobile device. Alternatively, you can remove the Service from your mobile device entirely.

You can request the removal of your data at any time. If you ask us to delete your account, we will remove your data from our servers, except where we are required to retain certain information for legal, safety or record-keeping purposes.

Please do not share personal information, such as contact details, with other users. Sharing contact details is prohibited under our Terms of Use. If you believe your information has been misused by another user, please report it via /legals/make-a-report.

Takedown and Appeal Procedure

Who can submit a request: Any person depicted in content on the Platform, whether or not they are a registered user, may request the removal of that content.

How to submit a request: Requests can be submitted via /legals/make-a-report or by email to info@mintvideochat.com. Please include a description of or link to the content, and a statement that you are the person depicted (or their authorised representative). We may ask for reasonable verification of identity, which will be used solely to process the request.

Review and removal: All takedown requests are reviewed within 5 business days of receipt. Content depicting a person without their consent, or any illegal content, is removed immediately upon confirmation, and the responsible account is subject to a permanent ban. Confirmed illegal content is reported to the competent authorities and to our payment partners, including our acquirer.

Appeal: If your request is rejected, or if your content has been removed and you believe this was in error, you may submit an appeal within 14 days of the decision by replying to the decision email or by contacting info@mintvideochat.com. Appeals are reviewed by a different member of our moderation team than the one who made the original decision, and a final decision is communicated within 7 business days.

No charge: Takedown requests and appeals are free of charge.

Service Providers

In certain instances, AURAMIN LTD and Mintvideochat may have contracts with third parties to provide products and/or services in connection with the Service. In those cases, Mintvideochat may share your personal information with its third-party service providers, but only in connection with providing the Service to you. For example, Mintvideochat shares your phone number or email with third-party SMS and email providers to deliver the authentication SMS or email when you register. We contractually require these third parties to use your information solely for that purpose and to apply appropriate security measures to protect it. In addition, certain Mintvideochat servers are owned and hosted by third-party service providers. Our website uses the Microsoft Clarity service to improve user experience. This service collects anonymous data about user interactions, such as page visits, clicks and navigation. Cookies are used in connection with Microsoft Clarity, and the data obtained through these cookies is used for analysis purposes only. Users can update or reject cookie settings at any time. This Privacy Policy does not apply to the practices of third-party service providers.

Outbound Links

If you access a website, product or service provided by a third party, including through the Service or a Mintvideochat website, that third party may also collect information about you. Please see the privacy policy of each such third party for more information about how they use the information they collect. This Privacy Policy does not apply to any exchange of information between you and any third party.

Opt-Out – Promotional Communications

Mintvideochat allows you to choose not to receive promotional email messages from Mintvideochat and its service providers. You may opt out by following the unsubscribe instructions included in each message.

Security

Protecting user privacy and personal information is a top priority for AURAMIN LTD and Mintvideochat. We make substantial efforts to ensure the privacy of all personally identifiable information you provide to us. Access to personally identifiable information is restricted to those AURAMIN LTD and Mintvideochat employees, contractors, agents and third-party service providers who need that information to provide, operate, develop, maintain, support or improve the Service. AURAMIN LTD and Mintvideochat use password protection, access logs and system monitoring to safeguard the confidentiality and security of all member information.

Due to the inherent nature of the Internet and related technology, we cannot guarantee the protection of information under our control against loss, misuse or alteration.

Data Transfer

Your information may be stored and processed in any country in which AURAMIN LTD and Mintvideochat maintain facilities, including outside Cyprus. In this regard, or for the purposes of sharing or disclosing data as described in this Privacy Policy, AURAMIN LTD and Mintvideochat reserve the right to transfer information outside your country. By using the Service, you consent to such transfer of information outside your country.

Age

The Service is intended solely for persons aged eighteen (18) or older. We do not knowingly collect personally identifiable information from anyone under the age of eighteen. If we become aware that we have received personally identifiable information from a person under the age of eighteen, the associated account will be permanently banned and the information will be deleted from our records, except where retention is required for legal or law enforcement purposes.

Notification of Changes

We reserve the right, at our discretion, to make changes to this Privacy Policy. You may review updates to our Privacy Policy at any time via links on our website. If we make material changes to this Policy, we will notify you by email and by publishing a notice on our website, or as otherwise required by law. Your continued use of the Service after we publish a revised Privacy Policy constitutes your acceptance of the revised Privacy Policy. If you do not agree with the revised terms, you should stop using the Service.

Contact Information

If you have any questions about this Privacy Policy, please contact us at info@mintvideochat.com or write to AURAMIN LTD, Michaelides Building, Floor 1, Flat/Office 104, Agias Elenis 4, 1060 Nicosia, Cyprus. Any personally identifiable information provided in connection with inquiries about this Privacy Policy will be used solely to respond to the inquiry, consistent with this Privacy Policy.